CloudNow Advanatage FAQs

Microsoft 365 licensing and Azure consumption purchased through CloudNow CSP.

Both tiers provide access to exclusive client benefits, but Advantage Plus includes additional services and enhanced concierge-level support. The specific benefits available depend on the organization's qualifying Microsoft licensing and Azure spend.

No. CSP customers can qualify regardless of managed service engagement

No. Advantage is an earned status available to qualifying CSP customers.

CloudNow Advantage is a client benefits program for organizations that purchase qualifying Microsoft licensing and Azure subscription through CloudNow. The program provides access to additional concierge services, strategic guidance, and exclusive benefits designed to help clients get more value from their Microsoft investment.

Yes. Reactive Break/Fix support hours are included. However, they are determined by Microsoft 365 License count and Azure spend.

Eligibility is based on the value of qualifying Microsoft licensing managed through CloudNow. Organizations that meet the program requirements are automatically enrolled and gain access to the benefits associated with their Advantage tier.

Status is periodically reviewed and may adjust based on ongoing spend levels.

No. Advantage is a status you earn. No additional contract is required.