Legal

Privacy Policy

CloudNow Technologies Inc. & CloudNow LLC.

Last Updated: August 11, 2026 | Effective Date: August 11, 2026

This Privacy Policy is issued by CloudNow Technologies (“CloudNow CA”), the owner and operator of the website located at https://cloudnowsolutions.com (the “Website”). CloudNow CA hosts and operates the Website on behalf of itself and its affiliate, CloudNow LLC (“CloudNow US”), which delivers services to customers in the United States. In this Privacy Policy, “CloudNow”, “we”, “us”, or “our” refers to CloudNow CA and, where relevant to United States customers, CloudNow US. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Website, submit a contact form, download resources, read our blog, or otherwise interact with us.

This Privacy Policy applies to all visitors to our Website (“you”). By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms of Use, which together govern your use of the Website. This Policy relates to the CloudNow corporate and marketing Website only; separate terms and privacy notices may apply to any product, portal, or service you subscribe to.

QUICK SUMMARY — WHAT YOU NEED TO KNOW

CloudNow is a cloud and IT services company. This Website is primarily informational and marketing in nature.
The main information we collect is what you voluntarily provide through our contact forms, together with standard technical data generated when you browse the Website.
We do not sell your personal information to third parties.
We do not use the information collected through our Website to train machine-learning models or for automated decision-making.
We use analytics tools (Google Analytics and Microsoft Clarity) to understand how visitors use our Website so we can improve it.
We use marketing technologies (Google Tag Manager / Google Ads tags and LinkedIn Insight Tag) to measure the effectiveness of our marketing and outreach.
You have rights over your personal information under Canadian (PIPEDA) and United States State laws, as described in Section 9.
Our Website primarily serves visitors in Canada and the United States. Some information may be processed in the United States by our analytics and marketing providers.

1. WHO WE ARE AND HOW TO CONTACT US

CloudNow CA is the organization responsible for (the “data controller” of, or the organization with control over) personal information collected through our Website. CloudNow CA owns the domain, hosting, and billing for the Website. CloudNow US acts as the service-delivery arm for customers located in the United States; where your inquiry relates to services in the United States, your information may be shared internally with CloudNow US so that it can respond to and deliver those services. Both entities are affiliates operating under the CloudNow brand.

Our registered addresses are:
CloudNow Technologies Inc., 250 - 997 Seymour St, Vancouver, British Columbia, Canada.
CloudNow LLC., 30 N Gould St Ste N #46405 Sheridan, WY 82801, United States.

Contact	Email
General Privacy Inquiries	privacy@cloudnowsolutions.com
Privacy Officer (Canada)	privacy@cloudnowsolutions.com
Privacy Officer (United States)	privacy@cloudnowsolutions.com

We aim to respond to all privacy-related inquiries within thirty (30) days of receipt.

2. WHAT INFORMATION WE COLLECT

2.1 Information You Provide Directly

When you contact us, submit a form, download a resource, or otherwise communicate with us through the Website, you may provide us with:

Contact information: your name, work email address, telephone number, company name, and job title.
Message content: any information you choose to include in a contact form, inquiry, quote request, or other communication you send to us.
Business context: details about your organization or project that you voluntarily share so that we can respond to your request.

2.2 Information Collected Automatically Through Our Website

When you visit our Website, we may automatically collect certain technical information, including:

Log data: your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit.
Device and usage data: device type, screen size, approximate geographic region, session duration, links clicked, and how you navigate and interact with our Website.
Cookies and similar technologies: small files and identifiers placed on your device, as described in Section 8.

2.3 Analytics and Marketing Data

We use third-party analytics and marketing technologies to understand how visitors use our Website and to measure the performance of our marketing activities. These tools may collect information such as pages visited, interactions, session behavior, referral source, and approximate location. This information is generally aggregated and is used for statistical, operational, and marketing-measurement purposes. The specific providers we currently use are described in Sections 4 and 8.

2.4 Information We Do Not Collect

We do not intentionally collect:

Payment card or banking information through this Website. The Website is informational and does not process purchases.
Special category or sensitive personal information as defined under applicable privacy law (such as health data, biometric data, political opinions, or religious beliefs).
Personal information of children under the age of 18. The Website is intended for use by businesses and adult professionals.

3. HOW WE USE YOUR INFORMATION

3.1 To Operate and Improve Our Website

We use the information we collect to:

Operate, maintain, and secure our Website.
Understand how visitors use the Website so we can improve its content, layout, and performance.
Diagnose technical problems and protect against fraudulent, malicious, or unauthorized activity.

3.2 To Respond to Your Inquiries

We use contact information and message content that you provide to:

Respond to your questions, quote requests, and other communications.
Follow up on a sales, support, or partnership inquiry you have initiated.
Send you information you have specifically requested.

3.3 For Analytics and Marketing

We use analytics and marketing data (as described in Sections 2.3 and 8) to:

Analyze traffic patterns and understand which pages and content are most relevant to visitors.
Measure the effectiveness of our marketing campaigns and outreach, including advertising and business development activities.
Identify which channels bring visitors to our Website and improve future campaigns.

We do not sell your personal information, and we do not use your personal information for third-party advertising networks beyond the measurement and audience tools described in this Policy.

3.4 To Comply with Legal Obligations

We may process your information to comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our Terms of Use, and protect the rights, property, and safety of CloudNow, our visitors, and the public.

4. HOW WE SHARE YOUR INFORMATION

4.1 Service Providers and Subprocessors

We share limited personal information with trusted third-party service providers who process data on our behalf to help us operate our Website and marketing activities. These providers are contractually bound to protect your information and may only use it for the purposes we specify. Our current providers include:

Google (Google Analytics, Google Tag Manager, Google Ads tags) — website analytics, tag management, conversion measurement, and marketing performance reporting (United States).
Microsoft (Microsoft Clarity) — aggregated behavioral analytics used to understand website usability and improve visitor experience (United States).
LinkedIn (LinkedIn Insight Tag) — measurement of marketing campaign effectiveness, website conversions, and professional audience engagement (United States).
Microsoft Azure — Website hosting and infrastructure provider; hosting, storage, content delivery, and security for the Website.

4.2 Business Transfers

If CloudNow is involved in a merger, acquisition, financing, reorganization, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will ensure any successor entity is bound by obligations no less protective than those in this Privacy Policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of CloudNow; (c) prevent or investigate possible wrongdoing in connection with the Website; or (d) protect the personal safety of visitors or the public. Where legally permitted, we will notify you of such a request before disclosing.

4.4 What We Do Not Do

We do not:

Sell your personal information to third parties.
Share your personal information with third parties for their own independent marketing purposes.
Use the information collected through our Website to train machine-learning models for use outside our own operations.

5. INTERNATIONAL DATA TRANSFERS

Our Website primarily serves visitors in North America. Some of the service providers described in Section 4 (including Google, Microsoft, and LinkedIn) are located in, or may process data in, the United States. As a result, information collected through our Website may be transferred to, stored in, or processed in countries other than your own, including the United States, which may have data-protection laws that differ from those in your jurisdiction.

If you access our Website from outside Canada or the United States, please be aware that your information may be transferred to, stored in, and processed in Canada and the United States, where our operations and service providers are located. If you have questions about how your information is handled, please contact us using the details in Section 13.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to operate our Website, and to comply with our legal obligations. Our retention practices are as follows:

Contact form and inquiry data: retained for as long as needed to respond to and manage your inquiry, and thereafter for a reasonable period for record-keeping and follow-up, typically up to twenty-four (24) months, unless a longer period is required or you ask us to delete it sooner.
Website log data: typically retained for up to twelve (12) months.
Analytics and marketing data: retained in accordance with the retention settings and policies of the relevant analytics and marketing providers, generally between fourteen (14) and twenty-six (26) months.

Where we are required by applicable law to retain information beyond the periods above, we will retain it for the legally required period and protect it in accordance with this Privacy Policy.

7. SECURITY

We implement and maintain administrative, physical, and technical safeguards designed to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. Our measures include, among others:

Encryption of data in transit using TLS (HTTPS across the Website).
Access controls limiting access to personal information to authorized personnel on a need-to-know basis.
Use of reputable hosting and service providers that maintain recognized security practices and certifications.
Ongoing monitoring, review, and improvement of our security controls.

Please note that no method of transmission over the internet or electronic storage method is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate, secure, analyze, and improve our Website. These fall into three categories: essential, analytics (Google Analytics, Microsoft Clarity), and marketing (Google Tag Manager / Google Ads tags, LinkedIn Insight Tag). For full details — including each provider, what data is collected, retention periods, and how to manage or opt out — see our Cookie Policy.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information. We respect and honor these rights to the extent required by applicable law.

9.1 Rights Available to All Users

Access: you have the right to request a copy of the personal information we hold about you.
Correction: you have the right to request that we correct inaccurate or incomplete personal information.
Deletion: you have the right to request that we delete your personal information, subject to our legal retention obligations.
Withdraw consent: where we rely on your consent (for example, for analytics or marketing cookies), you may withdraw it at any time.

9.2 Additional Rights Under Canadian Law (PIPEDA)

If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including British Columbia's Personal Information Protection Act (PIPA). These include:

The right to access the personal information we hold about you and to be informed of how it is used and disclosed.
The right to request correction of inaccurate or incomplete personal information.
The right to withdraw consent, subject to legal or contractual restrictions and reasonable notice.

9.3 Additional Rights Under the United States (State Privacy Rights Laws)

If you are a resident of a U.S. state that has enacted a comprehensive consumer privacy law — including, among others, California, Virginia, Colorado, Connecticut, and Texas — you may have additional rights regarding your personal information:

Right to know: the right to request information about the categories and specific pieces of personal information we have collected about you, and how we use and disclose it.
Right to delete: the right to request deletion of your personal information.
Right to correct: the right to request correction of inaccurate personal information.
Right to opt out of sale or sharing: we do not sell or “share” your personal information as those terms are defined under the CCPA.
Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.

9.4 How to Exercise Your Rights

To exercise any of the rights described above, please contact us at privacy@cloudnowsolutions.com with the subject line “Privacy Rights Request”, specifying the right you wish to exercise and providing sufficient information for us to verify your identity and locate your data. We will respond within thirty (30) days of receipt, or within the timeframe required by applicable law.

10. THIRD-PARTY LINKS AND SERVICES

Our Website may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Website. This Privacy Policy applies solely to information collected by CloudNow through this Website.

11. CHILDREN'S PRIVACY

The Website is designed for use by businesses and professionals and is not directed at or intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected personal information from a child under 18, please contact us at privacy@cloudnowsolutions.com and we will take steps to delete such information promptly.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, the Website, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this Privacy Policy and, where required by applicable law, provide additional notice such as a prominent notice on our Website.

We encourage you to review this Privacy Policy periodically. Your continued use of the Website following the effective date of any update constitutes your acknowledgment of the revised Privacy Policy.

13. HOW TO CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CONTACT DETAILS
Company: CloudNow Technologies Inc. (Canada) and; CloudNow LLC (United States)
Canada Address: CloudNow Technologies Inc., 250 - 997 Seymour St, Vancouver, British Columbia, Canada. U.S. Address: CloudNow LLC., 30 N Gould St Ste N #46405 Sheridan, WY 82801, United States.
General Privacy Inquiries: privacy@cloudnowsolutions.com
Privacy Officer: privacy@cloudnowsolutions.com
Website: https://cloudnowsolutions.com