Loading Excellence

FAQ Hub

Clear answers for confident IT decisions.

Evaluating Microsoft 365, planning an Azure project, reviewing security controls, or untangling licensing? Find straight answers, written for the people who have to make the call.

Most asked

What is Conditional Access, and why is it important?

Read the Answer

Browse by topic

FAQ Categories

6 topics

Microsoft Licensing

Licensing

CSP

Renewals

Pricing

Can I change license quantities before my subscription renewal?

Can I transfer licenses to a CSP?

What happens when I exceed 300 users?

View All Microsoft Licensing FAQs

Microsoft 365

Exchange

SharePoint

Teams

Purview

Does Microsoft 365 include backup and ransomware protection?

Can Microsoft 365 support a fully remote or hybrid workforce?

How much Microsoft 365 storage do I get for email and files?

View All Microsoft 365 FAQs

Azure & Cloud

IaaS & PaaS

Servers

Serverless

Networking

How secure is Microsoft Azure?

What is the difference between Azure IaaS, PaaS, and SaaS?

Is Cloud more cost-effective than running our own servers?

View All Azure & Cloud FAQs

Cybersecurity

Defender

MFA

Conditional Access

Identity

Is Microsoft Defender included with Microsoft 365 Business Premium?

What is Conditional Access, and why is it important?

Passkeys vs Traditional MFA: What's the difference?

View All Cybersecurity FAQs

Website Services

Development

SEO

Security

Hosting

Is the initial website build included?

Does the service include SEO?

How is my website secured?

View All Website Services FAQs

CloudNow Advantage Program

Qualifications

Eligibility

Benefits

Validation

Is CloudNow Advantage a service offering?

How can I enroll?

Does it expire?

View All CloudNow Advantage FAQs

Can't find your answer?

Talk to a CloudNow specialist. We'll give you a straight answer, usually within one business day.